When registering for our service, and once registered, through the “Info Bank” section of your account, we collect the following personal information from you:
We use this information to:
We may provide your personal information to companies that provide services to help us with our business activities such live chat and customer feedback. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
If your personally information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or request removal by either making the change on your account settings page, by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at [email protected]
We use [both] session ID cookies [and/or] persistent cookies. A session ID cookie expires when you close your browser. [Explain how Session cookies are used on your Web site]. A persistent cookie remains on your hard drive for an extended period of time. [Explain how persistent cookies are used on your Web site] You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected]
If you choose to use our service to tell a co-parent about our site, we will ask you for the co-parent’s name and email address. We will automatically send them one-time email inviting them to register with the service. The co-parent may contact us to request that we remove this information from our database.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].
You can log in to our site using Facebook Connect. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
5, rue du Couvent
TVA BE 0836 314 402