Frequently Asked Questions

Learn more about our services

Any questions?

We have the answers!

  • How do I register?

    Simply go to the 2houses website and click on "Try it for free now" or "Sign up". Then follow the instructions. You will need to enter your credit card information to activate your 14-day trial period.

  • Do I have access to all the features during my free trial?

    Yes, you are in a real situation and are funding a real account. At the end of your trial, access to this account will be suspended. When you decide to subscribe, you will get access to the same account and all the data it contains.

  • Can both parents benefit from the free trial?

    Yes, all you have to do is invite the parent as soon as possible. If he accepts the invitation, you will benefit further from an additional 7 days of trial. Please note that this offer is not valid if you subscribe via the mobile app (Apple).

  • How does 2houses compare with a traditional online calendar?

    For separated parents, online calendars have not been designed to meet their specific needs. Setting a parenting schedule or managing change requests between parents are tasks that cannot be done effectively through existing services. 2houses recognized this specific problem and has put in place tools exclusively for those parents. Also, we have developed them to be usable by all, whether parents are familiar or not with computers and new technology.

  • What about the privacy of my data stored on 2houses?

    2houses guarantees that every effort will be made to ensure total confidentiality of your data. We use the latest security mechanisms and ensure that your information is safe in the event of equipment failure or data loss. Also, 2houses uses a third party auditor (Trustee) who regularly makes sure that the system meets the latest security and confidentiality standards.

  • I am separated, I have children from different parents, can 2houses help me organize myself?

    Yes, on the web version you can create different "families" with the same account: https://tools.2houses.com/families

  • I'm a separated parent, and my ex-partner refuses to register. What should I do?

    If the co-parent does not wish to register now, you will have the option to send a new invitation – at a more convenient time. 2houses is also an open platform to third parties (grandparents, step-parents, etc.) and therefore it has added value even if the co-parent is not present.

  • If I am a single mother or a single father, can 2houses' services help me?

    Yes! 2houses is also an open platform for third parties (grandparents, step-parents, etc.) and therefore it has added value even if the co-parent is not present.

  • How will other family members be informed that I want us to use the service?

    Via "My family", if they wish, parents can provide access to their children, grandparents, step-parents, or other family members. An invitation email will be sent. It contains a link that they will have to follow to confirm their access. Parents can also provide access to mediators who will have read-only access to the family's account.

  • Yes, and the dialogue in all that?

    2houses provides tools that facilitate communication and organization of the practical aspects. For separated parents, this means all the circumstances that typically generate conflicts. Once they are managed, you will have the opportunity to speak directly – more calmly.

  • How much does it cost?

    There are 3 different plans: monthly, annual, and "lifetime". We invite you to consult your pricing page to find all the necessary information.

  • Do you have an iPhone or Android app?

    Yes, we have an iPhone and Android app available

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